Refund policy

At Droolchef we strive to ensure you and your fur family enjoy our products. So please contact our Customer Service team if you experience any questions or issues at woof@droolchef.com.au.

We reserve the right not to offer refunds or credits if we believe the product was sent to you in a suitable condition and it was specified as per the order you made with us.

Return address (must be within 14 days of the purchase date)